Our gap insurance (also known as ‘Guaranteed Asset Protection’) helps to bridge the payment gap between the settlement amount from your motor insurer and the original purchase price of your car, or the outstanding finance.

So if your car is written off, or stolen and not recovered, having Audi Gap Insurance helps to alleviate the additional worry of finding the money to purchase a replacement Audi.

There are 4 types of gap insurance to choose from.
Your local Audi Centre can help to work out which level of cover is right for you.

Return to invoice

Pays the difference between the original purchase price of your Audi and the total loss settlement paid to you by your motor insurer.

Outstanding finance

Pays the difference between any outstanding finance (excluding any arrears) on your Audi and the settlement paid to you by your motor insurer.

Return to invoice price + outstanding finance

Combines the advantages of return to invoice price and outstanding finance. Paying the difference between the total loss settlement paid by the motor insurer and the original purchase price or the amount required to settle the finance agreement, whichever is greater.

Lease charges

Is for vehicles financed on a contract hire agreement and pays the difference between the motor insurance payout and the amount required to settle the agreement.

If, for example, you purchased a vehicle costing £35,000 and it is written off after 15 months, your motor insurer may only pay out the current market value which might be £30,000. To replace your Audi with another model worth £35,000 you will need to find £5,000.

With our ‘Return to invoice price’ cover we could pay you the difference between the insurance company payout and the original invoice price, so for the example above £5,000.

With our ‘Outstanding finance’ cover the gap insurance payment would cover any charges (up to a maximum of £10,000) that need to be paid in order to fully settle your finance agreement.

Gap insurance from Audi Insurance is administered by Abraxas Insurance Administration Service Limited. Terms and conditions apply.

Cost of new car

Return to invoice price gap insurance based on an Audi S3 purchased at


Insurance company payout


Gap insurance payout


Arranging Audi Gap Insurance cover is really easy - your local centre can help you to work out which level of cover is right for you and set up your policy.

To download a copy of the Audi Gap Insurance policy documents simply click on the appropriate link below.

Gap insurance cover booklet

File size

2.0mb

Return to invoice price gap insurance

File size

215kb

Return to invoice price and outstanding finance gap insurance

File size

215kb

Outstanding finance gap insurance

File size

215kb

Lease charges gap insurance

File size

215kb

Return to invoice price gap insurance

File size

3.7mb

Return to invoice price and outstanding finance gap insurance

File size

1.9mb

Outstanding finance gap insurance

File size

1.9mb

Lease charges gap insurance

File size

1.9mb

Return to invoice price gap insurance

File size

226kb

Return to invoice price and outstanding finance gap insurance

File size

229kb

Outstanding finance gap insurance

File size

228kb

Lease charges gap insurance

File size

229kb

Return to invoice price gap insurance

File size

237kb

Return to invoice price and outstanding finance gap insurance

File size

239kb

Outstanding finance gap insurance

File size

239kb

Lease charges gap insurance

File size

240kb

Return to invoice price gap insurance

File size

90kb

Return to invoice price and outstanding finance gap insurance

File size

197kb

Outstanding finance gap insurance

File size

197kb

Lease charges gap insurance

File size

324kb

Return to invoice price gap insurance

File size

246kb

Return to invoice price and outstanding finance gap insurance

File size

313kb

Outstanding finance gap insurance

File size

318kb

Lease charges gap insurance

File size

324kb

Please click on the questions below to reveal the answers.

If your Audi is written off as a result of an accident or theft, your motor insurer will settle your claim based on the market value of your vehicle. This could be substantially less than you paid for it leaving you to find the money to get you back in a new Audi. Additionally where your vehicle has been financed this can leave you paying for a vehicle that you can no longer use. Our gap insurance can cover the difference between the settlement provided by your motor insurers and the amount you originally paid for your Audi, the amount still owing to your finance company, or a combination of both.

Audi Gap Insurance can be purchased from the Audi Centre you purchased your vehicle from.

Your Audi Centre will be able to provide a gap insurance quote at any time before you collect your car, or up to 60 days after you have taken delivery.

The cost of our gap insurance depends on the value of your vehicle. The Audi Centre that sold you your Audi can provide you with a quotation, and discuss the features and benefits of the different covers available.

Yes, premiums can be paid in one upfront sum or interest free over 12 monthly instalments.

No. Whilst some motor insurers provide a replacement vehicle if yours is written off within the first 12 months of first registration, this is not gap insurance or a substitute for it.

Where your vehicle has been written off within the first year of registration, and a new replacement vehicle provided by your motor insurers, cover can be transferred to your new Audi. Additionally in the unlikely event that there is a problem with your vehicle and this is replaced by Audi due to merchantable quality issues, cover can be transferred to the replacement vehicle. A small administration fee will apply to transfers, please see your policy or contact us for details.

To make a claim you can call us on 0330 400 1628 or write to us at:

Audi Gap Insurance
Claims department
PO Box 520
Bristol
BS34 9BW

Please ensure you contact us before accepting any offer from your motor insurer.

Please contact 0330 400 1628 and select the appropriate option from the automated message service.

If you wish to make a complaint about our product or service you can call us on 0330 400 1628 or write to us at:

Customer Satisfaction Manager
Audi Gap Insurance
PO Box 520
Bristol
BS34 9BW

Please contact the Audi Centre from which you purchased your Audi Gap Insurance policy or contact the Audi Gap Insurance helpline on 0330 400 1628 to request a copy of your documentation.

Please contact the Audi Centre from which you purchased your Audi Gap Insurance policy or contact the Audi Gap Insurance helpline on 0330 400 1628 to request a copy of your documentation.

You can cancel your policy within the first 14 days and obtain a full refund of premium paid at no cost to you. After this cooling off period you can cancel your policy at any time, and provided no claims have been made you will be entitled to a pro rata refund.

For cancellations made outside of the initial cooling off period a small administration fee will apply.

To cancel a policy, please phone 0330 400 1628 or write to:

Customer Satisfaction Manager
Audi Gap Insurance
PO Box 520
Bristol
BS34 9BW