How to make a claim

The details of who to contact and how, in the event of a claim, are shown below for all of our insurance products.

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Please call 0333 043 3780.
Lines are open all day, every day.

You can also write to us at:
Audi Ensurance
PO Box 869

Alternatively, please report your incident using our online claims notification, or by downloading our iPhone app.

Extended Warranty

Extended Warranty

To make a claim:

Return your vehicle to an Audi Approved Centre. Show your Confirmation of Cover.

To find your nearest Audi Approved Centre go to

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Motor insurance

Please call the 24-Hour Claims Helpline on 0333 043 3780

You can also write to us at:
Audi Motor Insurance
Prospect House
Gordon Banks Drive
Trentham Lakes North

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Gap insurance

Please call 0330 400 1628.
Lines open Monday to Friday 9am – 5.30pm.

You can also write to us at:
Audi Insurance Gap Insurance
PO Box 520
BS34 9BW